Privacy POLICY

 

 

Great Sutton Wellness Company CIC
Last updated: [Insert Date]

1. Introduction

Great Sutton Wellness Company CIC (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our services, visit our website, or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Great Sutton Wellness Company CIC is a Community Interest Company providing health, wellbeing, and community support services.

Contact details:
Great Sutton Wellness Company CIC
Great Sutton Medical Centre, Old Chester Road, CH3 6RZ
Email: gswccic@outlook.com
Telephone: N/A

3. What Information We Collect

We may collect and process the following types of personal data:

a) Personal Information

• Name
• Address
• Email address
• Telephone number
• Date of birth

b) Health & Wellbeing Information

Where relevant to our services:

• Physical or mental health information
• Lifestyle and wellbeing data

(We only collect this with your explicit consent.)

c) Usage Data

• Website usage (via cookies or analytics tools)
• Communication preferences

4. How We Collect Your Data

We collect data when you:

• Register for services or programmes
• Complete forms (online or paper)
• Contact us via email, phone, or social media
• Use our website
• Participate in surveys or feedback activities

5. How We Use Your Information

We use your data to:

• Provide and manage our services
• Respond to enquiries and requests
• Improve our services and programmes
• Maintain records for safeguarding and compliance
• Send relevant updates (with your consent)
• Meet legal or regulatory requirements

6. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – where you have given clear permission
• Contract – where processing is necessary for delivering services
• Legal obligation – where required by law
• Legitimate interests – improving services and ensuring operational effectiveness

7. Sharing Your Information

We do not sell your data. We may share your information with:

• Healthcare or wellbeing professionals (with your consent)
• Partner organisations delivering services
• Regulatory bodies or authorities where required by law

All third parties are required to respect the security of your data.

8. Data Security

We take appropriate measures to protect your personal data, including:

• Secure storage systems
• Restricted access to authorised staff only
• Staff training on data protection

9. Data Retention

We retain personal data only as long as necessary:

• To deliver services
• To meet legal, regulatory, or funding requirements

We will securely delete or anonymise data when no longer needed.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

11. Cookies and Website Use

If you use our website, we may use cookies to:

• Improve user experience
• Analyse website traffic

You can control cookies through your browser settings.

12. Safeguarding

Where relevant, we may share information without consent if:

• There is a risk of serious harm
• Required for safeguarding purposes

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Great Sutton Wellness Company CIC
Email: gswccic@outlook.com
Telephone: N/A